Terms of Service for Lux Lox Salon

Effective Date: January 2024

# 1. Introduction

Welcome to Lux Lox Salon. These Terms of Service ("Terms," "Agreement") govern your use of our website [www.luxloxsalon.com](https://www.luxloxsalon.com) (the "Site"), its subdomains, and the services provided by Lux Lox Salon (the "Services"). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

# 2. Services

Lux Lox Salon offers a variety of beauty and salon services, including but not limited to hair extensions, nail services, waxing, and more. Our services are available by appointment, which can be booked through our online scheduling platforms.

# 3. Booking and Cancellation Policy

- Appointments: Appointments can be booked through our Site or directly via our online booking platforms provided by third-party service providers, such as Square, GlossGenius, and Acuity Scheduling. By booking an appointment, you agree to provide accurate and complete information.

  

- Cancellation: We require at least 24 hours' notice for cancellations or rescheduling of appointments. Cancellations made within 24 hours of the appointment may incur a cancellation fee, which will be charged to the payment method provided at the time of booking.

- No-Shows: Failure to show up for a scheduled appointment without prior notice may result in a no-show fee, which will be charged to the payment method provided.

# 4. Payments

- Pricing: All prices for services are listed on our Site and may be subject to change without notice. Prices listed at the time of booking will be honored.

- Payment Methods: Payments for services can be made via credit card, debit card, or other payment methods accepted by our third-party payment processors (Square, GlossGenius, etc.).

- Refunds: All sales are final. Refunds will not be provided for services rendered. If you are dissatisfied with a service, please contact us within 48 hours, and we will work to resolve the issue.

# 5. Gift Cards

- Purchase: Gift cards for our services can be purchased through our Site or in person at our salon.

- Redemption: Gift cards are non-refundable and may only be used for services provided by Lux Lox Salon. They cannot be redeemed for cash unless required by law.

- Expiration: Gift cards do not expire and have no service fees.

# 6. Use of the Site

- License: Lux Lox Salon grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes. You agree not to use the Site for any unlawful purpose or in violation of these Terms.

- Prohibited Conduct: You agree not to:

  - Use the Site in any way that could disrupt, damage, or impair the Site or access to it.

  - Attempt to gain unauthorized access to the Site, user accounts, or computer systems connected to the Site.

  - Use any automated system, such as bots or spiders, to access the Site.

# 7. Intellectual Property

- **Ownership:** All content on the Site, including text, graphics, logos, images, and software, is the property of Lux Lox Salon or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.

# 8. Third-Party Services

Our Site may include links to third-party websites or services, such as booking platforms and payment processors. We do not control or endorse these third-party services, and you agree that we are not responsible for their content, privacy practices, or availability. Please review the terms and privacy policies of these third-party services before using them:

- [Square Terms of Service](https://squareup.com/us/en/legal/general/ua)

- [GlossGenius Terms of Service](https://glossgenius.com/terms)

- [Acuity Scheduling Terms of Service](https://acuityscheduling.com/tos.php)

# 9. Limitation of Liability

To the maximum extent permitted by law, Lux Lox Salon shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

- Your access to or use of, or inability to access or use, the Site or Services;

- Any conduct or content of any third party on the Site;

- Any content obtained from the Site;

- Unauthorized access, use, or alteration of your transmissions or content.

In no event shall Lux Lox Salon's total liability to you for all claims related to the Services exceed the amount paid by you to Lux Lox Salon for the specific service in question.

# 10. Indemnification

You agree to indemnify and hold harmless Lux Lox Salon, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site or Services, or your violation of these Terms.

# 11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Riverside County, California, and you consent to the jurisdiction of such courts.

# 12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Terms on our Site and updating the effective date at the top of this page. Your continued use of the Site or Services after such changes constitutes your acceptance of the new Terms.

# 13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

- Email: [contact@luxloxsalon.com](mailto:contact@luxloxsalon.com)

- Phone: 951-225-3879

- Mailing Address: 32828 Wolf Store Rd. Temecula, CA. 92592